Account Deletion Request
We respect your privacy. Learn how to request deletion of your KhayrEats account and understand our data handling process.
How to Delete Your Account
Send Email or Create Support Ticket
Choose one of the following options to request account deletion:
Include Your Information
Please include the following in your email:
- Your registered email address
- Subject line: "Account Deletion Request"
- Reason for deletion (optional)
Verification & Confirmation
Our team will verify your identity and process your request within 7 business days. You will receive a confirmation email once your account has been deleted.
What Data Gets Deleted
Data That Will Be Deleted
- Your personal profile information (name, email, location)
- Your order history and preferences
- Saved addresses and payment methods
- Account credentials and authentication data
- Communication preferences and notification settings
Data That May Be Retained
- Transaction records for legal and accounting purposes (anonymized after 7 years)
- Aggregate, anonymized data used for analytics and reporting
- Backup copies retained for up to 90 days before permanent deletion
Data Retention Period
Immediate Deletion: Most of your personal data is deleted immediately upon request processing.
Backup Retention: Backup copies containing your data may remain in our systems for up to 90 days before permanent deletion.
Legal Requirements: Transaction records and anonymized financial data may be retained for 7 years to comply with Omani tax and accounting regulations.
Have Questions?
If you have any questions about our account deletion process or data handling practices, please contact us.
support@khayreats.atlassian.net