1. Introduction
Welcome to KhayrEats ("we," "our," or "us"). We operate the KhayrEats mobile application and website at https://khayreats.com (collectively, our "Service") that connects surplus food from restaurants with consumers to reduce food waste.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you create an account or use our Service, we may collect:
- •Full name
- •Email address
- •Phone number
- •Date of birth
- •Profile picture (optional)
- •Delivery addresses
- •Payment information (processed securely through third-party payment processors)
2.2 Location Information
- •Your current location to show nearby restaurants and food options
- •Delivery addresses you provide
- •GPS data when using location-based features
2.3 Usage Information
- •App usage patterns and preferences
- •Order history and food preferences
- •Device information (device type, operating system, app version)
- •Log files and technical data
2.4 Communications
- •Messages you send us through customer support
- •Feedback and reviews you provide
- •Marketing preferences
3. How We Use Your Information
We use your personal information to:
- •Provide and operate our food delivery service
- •Connect you with restaurants offering surplus food
- •Process your orders and payments
- •Send order confirmations and delivery updates
- •Provide customer support
- •Improve our Service and user experience
- •Send promotional offers and updates (with your consent)
- •Comply with legal obligations
- •Prevent fraud and ensure platform security
4. Information Sharing
We may share your information with:
4.1 Restaurants
- •Your name and contact information for order fulfillment
- •Delivery address for food delivery
- •Order details and special instructions
4.2 Service Providers
- •Payment processors for secure payment handling
- •Delivery partners (if applicable)
- •Cloud storage and hosting providers
- •Analytics and marketing service providers
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes.
7. Your Rights
You have the right to:
- •Access your personal information
- •Update or correct your information
- •Delete your account and personal information
- •Opt-out of marketing communications
- •Withdraw consent for data processing
- •Request data portability
To exercise these rights, contact us at privacy@khayreats.com.
8. Cookies and Tracking
Our Service may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Age Requirements
Our Service is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our Service constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
KhayrEats
Email: privacy@khayreats.com
Website: https://khayreats.com
For general inquiries: support@khayreats.atlassian.net
This Privacy Policy is effective as of the date listed above and applies to all users of the KhayrEats Service.